When I first worked at Apple, most of the people leading change were perfect. Perfect as in: went to a great prep school, ended up at an ivy league, had gone onto Harvard, got recruited by this hot fruit company in Silicon Valley, the place where the 1984 ad was written by Bill Cleary and gang. They knew their stuff. And they “knew” they were perfect.
Life usually comes in little bits and pieces — odd shapes that look mismatched — that need to be woven together and make them whole.