Every day I go to meetings where language suggests people are cogs. With peers in a few CEO roundtables, I’ve heard things like: “I plan on hiring 3 biz dev people to get $345K per headcount in revenues.” After publishing a book about closing the execution gap by focusing on the “peopley” stuff, CEOs of More
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Starbucks has become that much more convenient. Today, the NYT showed us that we can use our phone to buy coffee. No more carrying your wallet, and your phone. At over 7000 Starbucks locations, we can start to do micropayments with our phone app. Anything that gives us easier, faster access to coffee deserves a More
Dear Leader, You say you want all of us within the company to innovate. But you haven’t enabled us to do so. You need to work with us so we all get a shared understanding of what matters. This sets the stage for a meritocracy of ideas and also enables us to adapt quickly when More
Here in the valley, there’s a weird awe of Google. It reminds me of the awe that Apple once had when I was there — as a place where the best and brightest go to work. I’ve heard that Intel had that cachet before Apple and some people are now suggesting that Twitter is the More
The growth of the mobile data marketplace is one of the bright spots for business in the current recession. Mobile carriers report increasing demand for data services, and Apple and Research in Motion both reported strong earnings aided by sales of their smartphone products.
In the strategy work I do with tech companies, I’m frequently asked about web communities — how they operate, what they can and can’t do, and how a company should look to work with them. The companies we deal with generally fall into three camps when it comes to community: –Many companies are still learning More