Tag Archives | Marketing

Marketing is the way we tell our story so it’s relevant to real people in their real lives. Telling our story is more than branding and logos but how the price, the value proposition, the routes to market and all that tie together as part of a whole.

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Separating “How” from “What:” An open letter to the tech industry

One of the advantages of working as a consultant is that you get to look at the big picture across corporations. You can see trends and common themes that might not be obvious to somebody working in a single company.
One of the themes that’s become very clear lately is our industry’s difficulty telling the difference between “how” and “what” when designing products.

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Aside

Separating "How" from "What:" An open letter to the tech industry

One of the advantages of working as a consultant is that you get to look at the big picture across corporations. You can see trends and common themes that might not be obvious to somebody working in a single company.
One of the themes that’s become very clear lately is our industry’s difficulty telling the difference between “how” and “what” when designing products.

More
Aside

Consumers to Corporations: Where's My Experience?

With a print job deadline looming, I Googled on Kinko’s, figuring I’d get their number and call before I went over. Clicking again for more information, I was faced with the FedEx landing page. Suddenly, my services and solution were reduced to 8-point type–the most subsidiary of subsidiaries–and the services I wanted were nowhere to be found.

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Aside

Consumers to Corporations: Where’s My Experience?

With a print job deadline looming, I Googled on Kinko’s, figuring I’d get their number and call before I went over. Clicking again for more information, I was faced with the FedEx landing page. Suddenly, my services and solution were reduced to 8-point type–the most subsidiary of subsidiaries–and the services I wanted were nowhere to be found.

More
Aside

We think we know… but we don't

Product Managers and Marketing people often think we know our customers and what they want from us. But let me challenge that thinking. If we knew more about our customers or even our prospects, we might change what we product in terms of experiences. Let me suggest this. When I google shoes, which I am  More

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Aside

We think we know… but we don’t

Product Managers and Marketing people often think we know our customers and what they want from us. But let me challenge that thinking. If we knew more about our customers or even our prospects, we might change what we product in terms of experiences. Let me suggest this. When I google shoes, which I am  More

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