Why Love Letters Matter

Over a lunch meeting recently, my colleague lit up as she told me about a recent letter she got. It was written by hand, she said. And thanked her for

Putting the Power of Connection to Work

Through onlyness, we celebrate that which only we can bring to a situation. And while it is the starting point of how extraordinary value gets created, it is not the

Not Checks, but Purpose

This video montage was made from a series of questions/answers on collaboration and management. It contains some vignettes and ideas that matter. Filmed during The Art of Management Conference (where

Collaborate To Save Lives

Collaboration is often used in feel-good ways rather than value-add ways. Having done a book with a theme on creating more collaboration at work, I realize now how many people