Tag Archives | Online

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Influential Not Influencers

There’s been a heated online debate about the ways consumers are influenced to buy things and adopt new social trends. Some people say a small group of Influencers drive most consumer decisions. Others argue that ideas spread through society from random starting points, without a hierarchy. The evidence shows that both groups are wrong in  More

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Online Communities, How They Work (II)

This is Part II of a series of posts on online communities (that is also available in PDF form: Rubicon-web-community) originally done at Rubicon (the company I led/founded). To return to the Introduction, Part I of this series, click here. Overview Working with online communities has long been touted as a great way for a  More

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Online Reviews Second Only to Word of Mouth as Purchase Influencer in US

A broader investigation into how business can exploit online community underlines the importance of online information in driving purchase decisions, but the most influential information is beyond the direct control of companies selling products and services. Courting the small fraction of Internet users who write online reviews and comments is a very important task for many companies, but one they often neglect.
Many companies downplay the importance of online communities because only a few percent of all Internet users contribute to them heavily. What they don’t understand is that most other Internet users read those reviews and rely on them heavily when making purchase decisions. Taking good care of online communities can be a huge money-saver for companies trying to get more marketing impact from limited budgets.

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Don’t Throw Your Influencers Under the Bus Just Yet

One thing the marketing industry and the tech industry have in common is that they’re both periodically swept by fad ideas (call them memes if you want to sound hip) that enchant everyone to the point of obsession. That obsession then produces a backlash that causes everyone to swing the other way and completely dismiss the original idea. We’re going through one of those cycles right now with the idea of influencer marketing. As usual, the reality is somewhere in between the hype and the backlash–influencer marketing is not the be-all that some people made it out to be, but it’s not bunk either.

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Don't Throw Your Influencers Under the Bus Just Yet

One thing the marketing industry and the tech industry have in common is that they’re both periodically swept by fad ideas (call them memes if you want to sound hip) that enchant everyone to the point of obsession. That obsession then produces a backlash that causes everyone to swing the other way and completely dismiss the original idea. We’re going through one of those cycles right now with the idea of influencer marketing. As usual, the reality is somewhere in between the hype and the backlash–influencer marketing is not the be-all that some people made it out to be, but it’s not bunk either.

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Always About Engagement

We all want to be new school and know that the latest top hit song (via iTunes) is a song called SOS by Jonas Brothers. I had to look that up. Because what I pay attention to the most are things I already love. While I’d like to be super hip, the songs that run through my head are more like “The Way We Were” if I’m feeling melancholy, “Sweet Home Alabama” if I feel good, or Madonna’s “Like a Virgin” if I feel, ya know, sassy.
What does this have to do with marketing, you ask?

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