“Do you trust him/her?” The answer to that question determines a lot – whether you follow a leader, and whether others follow you. Given the centrality of this tenant to, well, everything…the question is how exactly do you build trust? I’ve been thinking about this question a lot over the years and there is one [...]
Tag Archives | trust
Asking for Help
From the back seat, he coached me, “Mom, you should apologize to Dad”. I had just finished snapping an abrupt and snappish response to the driver of the car, who was also, um, my husband. I knew what I had done was wrong, but I was more focused on being mad, defensive, and frustrated. But [...]
The Success Equation
Human stuff — the soft stuff — is rarely valued. We talk about it, sure. But we don’t change it. We don’t reinvent it. We give lip service to it but, when times are tough, we focus on the hard stuff. We manage numbers because it’s easier. We say we value people but we focus [...]
We Can’t Agree to Disagree
If [fill in the person] thinks I’ve bought in, they’re crazy.” “Even if [fill in the group] doesn’t believe in our current vision, they’ll believe when they see it.” “I don’t think [fill in the project] even matters to our customers.” These are not the kinds of comments any of us utter if we know [...]
Culture Trumps Strategy, Every Time
Trust, fights, and child care. When I’m advising start-up teams nowadays, I ask a lot of questions around those three areas. Which makes it sounds more like a marriage counselor’s office, rather than a boardroom, right? Quite often, the teams I’m talking with think culture is some woo-woo stuff that doesn’t make any difference in [...]
Kick-Ass-Ness
A complete sense of being fully alive. Showing your creativity. Being yourself. Having confidence. Feeling motivated. Getting challenged, but not too overwhelmed. Having a rich, intense sense of joy. Exuding enthusiasm. Believing and acting in a way that anything is possible.Trusting ourselves, and our ability to learn. Trusted by others. Being courageous. Knowing (and loving) [...]