Tag Archives | efficiency

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What defines scale?

In the past 100 years, we needed institutions to create scale. Firms provided us with a more efficient way to create value by lowering collaboration costs and increasing the access to information. Centralized firms enabled what individuals could not do on their own. One side effect, though, was that the customer became “out there”.  Also,  More

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Why I’m Glad I Got Fired

I came to be an expert on collaboration because Carol Bartz both hired me and fired me — within 18 months. Here’s what happened. A friend of mine, Godfrey Sullivan, asked me to consider running the operations for the Americas unit at Autodesk. Only sheer politeness kept me from hanging up. Autodesk? Yep. That CAD  More

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