I’m an insane online shopper. Online wins over in-person for several reasons. One is research based; if I pick well, I only need to pick a few things that last. 2nd reason is that, most times, I know what it is I’m looking for, if only by category so that makes in-store shopping harder, not [...]
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The engineers who become CEO do so because they’re artists of technology. The marketers because they’re sculptors of identity. The finance guys because they’re maestros of money, conductors of cash. Recruiting and HR roles lead when they are Curators of greatness, enabling people to come together to co-create outstanding business performances. Sure, HR is charged [...]
Every day I go to meetings where language suggests people are cogs. With peers in a few CEO roundtables, I’ve heard things like: “I plan on hiring 3 biz dev people to get $345K per headcount in revenues.” After publishing a book about closing the execution gap by focusing on the “peopley” stuff, CEOs of [...]
Starbucks has become that much more convenient. Today, the NYT showed us that we can use our phone to buy coffee. No more carrying your wallet, and your phone. At over 7000 Starbucks locations, we can start to do micropayments with our phone app. Anything that gives us easier, faster access to coffee deserves a [...]
Dear Leader, You say you want all of us within the company to innovate. But you haven’t enabled us to do so. You need to work with us so we all get a shared understanding of what matters. This sets the stage for a meritocracy of ideas and also enables us to adapt quickly when [...]
Here in the valley, there’s a weird awe of Google. It reminds me of the awe that Apple once had when I was there — as a place where the best and brightest go to work. I’ve heard that Intel had that cachet before Apple and some people are now suggesting that Twitter is the [...]
The growth of the mobile data marketplace is one of the bright spots for business in the current recession. Mobile carriers report increasing demand for data services, and Apple and Research in Motion both reported strong earnings aided by sales of their smartphone products.
In the strategy work I do with tech companies, I’m frequently asked about web communities — how they operate, what they can and can’t do, and how a company should look to work with them. The companies we deal with generally fall into three camps when it comes to community: –Many companies are still learning [...]
That is why MSFT is going to have a tough time competing with Google…MSFT is a beautiful piece of software…too bad it isn’t a harbinger of a beautiful business model for the future.
For many executives, the two words above don’t go together. Why? Because they think strategy is done in the C-suite. I’m here to tell you that’s old thinking. Life is different now. Status is less relevant. We’re in an era of ideas – and they can, and do, come from all directions. The formal, power-based [...]