Tag Archives | Organizations

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What defines scale?

In the past 100 years, we needed institutions to create scale. Firms provided us with a more efficient way to create value by lowering collaboration costs and increasing the access to information. Centralized firms enabled what individuals could not do on their own. One side effect, though, was that the customer became “out there”.  Also, [...]

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Humanize Thru Trust

“Do you trust him/her?” The answer to that question determines a lot – whether you follow a leader, and whether others follow you. Given the centrality of this tenant to, well, everything…the question is how exactly do you build trust? I’ve been thinking about this question a lot over the years and there is one [...]

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Flat is the New Black

Ever wonder why big organizations act so darn slow? It’s not because of size alone. It’s because our modern day organizations are designed and optimized for the “what is” rather than enabling a kind of velocity to be perpetually self-reinventing. Most big organizations focus on the positions and titles, and with only a few people [...]

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