What’s Your ScoreBoard?

During my first marriage, I thought the goal was to stay married. In jobs, I thought the goal was to get promoted to the next big title/level/responsibility. When I used

5 Ways to Take Advice

“What do you do?” When I was starting a consulting company called Rubicon back in 1999, my nephew wanted to know what I did for a living. Having just finished

Fill Your Company with LOVE (Framework)

As companies see increasing value in social media campaigns, it is becoming apparent that the transactional-centric models currently used for tracking and measuring marketing campaigns are not up to the social media challenge. With social media campaigns often focused on brand building and driving engagement, the tools used to measure the impact on sales and brand are ill-suited to accurately measuring the full impact and value of social media campaigns.
The buying or sales funnel that has served marketers well for many years no longer works in an environment now centered on two-way and unstructured communications. A new framework developed at Rubicon Consulting, Inc., building on ideas originally conceived by Harry Max, offers the relationship-centric LOVE model as a replacement–and enhancement–for the transaction-based buying funnel.