Blog Yes & Know

At the most recent meeting of the American Marketing Association, Ad Age reports, “The speakers at the podium kept changing, but their words remained the same. One after the other, the marketing world leaders took to the stage and declared that it’s time to give up control and accept that consumers now control their brands.”
Of course, in some ways, they always have. A brand has always only been as good as a consumers’ experience of it. The difference today is that consumers have lots of ways of communicating those experiences and trust each other’s views instead of marketers’ overt sales pitches. A more interactive environment gave them the tools to be better informed and less susceptible to the traditional one-way communication model. Consequently, they are influencing marketing strategies as never before.