Last week, I worked with a CEO on designing / redesigning his comp plan. He has a set up where the business sells subscriptions and the sales rep gets paid …
Sweat the small stuff, sweat it all
Last week, I attended a roundtable of CEOs. And one CEO of a well-known and privately held firm provided a showcase of his upcoming rebranding effort. Interestingly, the consumer company …
Asking the right questions
Just finished a call with a prospective client, and it got me thinking about the questions we ask. The CEO was asking great questions about us, and how we work …
Genuine vs. Canned Customer Nurturing
Ever see those banners that say 'we love our customers'. Do you ever believe them? Customer relationships are more than good intentions. It means setting the intention to pamper good …
Community is what we all seek
Just finished a book, Plainsong, that my stepdaughter lent me. It's an interesting story of 2 brother farmers, a pregnant high-schooler, two young boys deserted by their mother, and so …
Hey what's that in the corner?
I had another late night meeting last week, where my firm was involved in helping a company evaluate a decision to an upcoming product launch. Sorry for not being able …
Hey what’s that in the corner?
I had another late night meeting last week, where my firm was involved in helping a company evaluate a decision to an upcoming product launch. Sorry for not being able …
Darn that Ben Franklin
I've been away from posting here lately. My company has a newsletter we publish and I was responsible for doing the intro copy to our collective work. [For those interested, …
Get a Going
If you hang around me a while, you might hear this very southern voice and phrase “Get a going” come out of my mouth. It usually generates a look because …
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