Blog Yes & Know

And, Who Are You?

The quiet and art-filled office space overlooking majestic oak trees, the joy of working with Mike Mace,  the significant source of income for our family. These were things I thought …

5 Opportunities in ECommerce (Trend)

I’m an insane online shopper. Online wins over in-person for several reasons. One is research based; if I pick well, I only need to pick a few things that last. …

Curating Greatness

The engineers who become CEO do so because they’re artists of technology. The marketers because they’re sculptors of identity. The finance guys because they’re maestros of money, conductors of cash. …

People Are Not Cogs

Every day I go to meetings where language suggests people are cogs. With peers in a few CEO roundtables, I’ve heard things like: “I plan on hiring 3 biz dev …

Trend to Watch: Mobile Payments

Starbucks has become that much more convenient.  Today, the NYT showed us that we can use our phone to buy coffee. No more carrying your wallet, and your phone. At …

Be a Better CEO

Dear Leader, You say you want all of us within the company to innovate. But you haven’t enabled us to do so. You need to work with us so we …

Google as Your Culture?

Here in the valley, there’s a weird awe of Google. It reminds me of the awe that Apple once had when I was there — as a place where the …

Smartphones as Appliances

The growth of the mobile data marketplace is one of the bright spots for business in the current recession. Mobile carriers report increasing demand for data services, and Apple and Research in Motion both reported strong earnings aided by sales of their smartphone products.

Online Communities: Ignore at Your Peril (I)

In the strategy work I do with tech companies, I’m frequently asked about web communities — how they operate, what they can and can’t do, and how a company should …