There’s been enough research to show that buy-in happens when people shape the decision. There’s been enough clarity on knowing the “why” causes people to align behind decisions. There’s been …
Stop Blaming the Systems
The next time a customer service rep says, “The computer won’t let me do that” or “The system tells me what to do,” remember this: Behind every such phrase is …
And, Who Are You?
The quiet and art-filled office space overlooking majestic oak trees, the joy of working with Mike Mace, the significant source of income for our family. These were things I thought …
5 Ways to Take Advice
“What do you do?” When I was starting a consulting company called Rubicon back in 1999, my nephew wanted to know what I did for a living. Having just finished …
First Days
The walk to school this crisp morning involved little girls dressed in some very stylish ballerina-style sequined skirts, incredibly crisp white shirts with clean new shoes, and a palpable exuberance. …
Be Unhappy
When you want to be healthy, you could focus on the good stuff you want; maybe you work out and eat healthy to have toned arms, or firm abs, or …
Normalcy is a Unicorn
We want to be normal. We want to fit in. We all do. Just last week, as I was packing for my first Board of Director meeting, I couldn’t decide …
The Excuses
When I was getting divorced from my first husband, I spent many months reliving the past. These mental hamster-wheel moments were accompanied by sleepless nights, too much scotch, and – …
It’s the Leadership, Stupid
The morning coffee break had wrapped up and we were back at it, involved in a deep discussion. Some people were at the whiteboard, some debating one another, and some …
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