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Interruptus Horribilus? Maybe not…

In Ars Technica, John Timmer has an interesting piece on effectiveness and work interruption. Turns out that having huge uninterrupted time to complete a task isn’t the holy grail after all – and interruptions aren’t the awful derailer that we thought they were.
A new study published in the Journal of Computer-Mediated Communication suggests that, contrary to expectations, the user of an Instant Messaging (IM) client actually has the opposite effect, allowing workers to manage their interruptions more efficiently.

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